How to cancel Verizon Wireless, Internet, and Fios Bill

How to cancel Verizon Wireless, Internet, and Fios Bill

Verizon is a top-class brand that provides very smooth internet services. The services provided by this brand make it one of the best wireless network brands in the USA. If you are using the services of this brand then you must know the benefits and you need no explanation about it. The quality of services this brand provides most of the time ends up making the customers stick to it for a very long time. Still, if you are looking to cancel Verizon wireless service, internet service, or Fios bill, then this is the article you should read deeply. This brand does not want that its customer cancels any type of service relation with them and that is why you will find the canceling process quite difficult.

Cancel Verizon wireless and internet service

Here in this part, we will deal with it so that your service canceling process with this brand is totally free of stress and fully risk-free. The steps you need to follow to cancel the services of this brand are:

  • Call the customer care number.
  • Then verify that you are the owner of the account which you are looking to cancel.
  • Then say no to retention attempts, if you are totally convinced that you are looking to cancel the services.
  • Then accept verbally that you are looking to cancel their services.
  • After that you will get a reference number and your services will be cancelled.

 

To be honest, the cancellation process is manual and that is why it sometimes takes a bit of time, without any doubt. Here we have listed the very basic steps that you are supposed to follow if you are looking forward to cancel Verizon internet service or wireless service.

Cancel Verizon Fios bill

Want to cancel Verizon Fios bill? Well, you can cancel by calling the customer care team as you cannot cancel it online. Call the customer care team any time between 8 am to 6 pm Eastern Time from Monday to Friday to seek support for cancelling it.

Verizon Early Termination Fees

If you have signed up a 2-year contract with this brand then you are in for trouble as you might have to pay the early termination fees. The maximum fee you need to pay is around 350 USD. If you cancel it after you sign the contract, then you will have to pay a termination fees of around 175 USD. In case, you prefer the service providers like T-Mobile, and AT&T, then you need not need to pay as these companies will pay the termination fee on your behalf. To get this benefit, you will have to show them the termination fee receipt. Sometimes, if you ask Verizon customer care, to waive the termination fee while cancelling, they can also do it. The customer care representative who is taking care of your whole cancellation process will let you know the exact cancellation fee you need to pay, which may sometime lead you to change your mind.

Is it possible to go back to Verizon after canceling?

Well, you can switch back to the services of this brand any moment you want. After cancelling also, you can subscribe to the services of this brand immediately. The customer care team of this brand will help you with the whole process of subscribing. As a new customer, you will get many promotional benefits which can give you a great advantage. As a returning customer, you will only reactive the online account and you will not get any benefit at all.

Things you need to know when you are canceling Verizon

Verizon accounts are usually cancelled on the very last day of the billing cycle. Let us say that you called to cancel Verizon internet service around 16/6 but your cycle starts on 4/6 then you need to pay for the whole month. This brand does not support a pay-as-you-use facility and rather provides monthly service. As you take the monthly service, you are bound to pay for the whole month. Account changes usually do not take much time but sometimes it can even take two days to show up. In case you have rented anything from Verizon then you have to return in 30 days. Sometimes if they find that you have returned them in bad condition then they might charge extra.

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