How to Cancel Optimum Internet Service
Do you want to cancel your Optimum Internet service? If yes, then you are at the right place. sometimes, canceling the reason for Optimum Internet services is a little confusing. Cancellation of the internet services due to better packages, improper customer service, or whatever the reasons, this article will cover all possible methods to cancel your account with Optimum. There are two different methods to cancel the internet service. One is via Optimum’s official site and the other is via the customer support number of Optimum. Users can cancel their Optimum service with some basic steps within a few clicks. Before discontinuing the service, if the users discontinue the service regarding changing their home or plan or device can continue with the same by contacting the service provider. If the reason is different then go with the cancellation process.
Cancellation via the optimum official site
- Open your web search browser and type www.optimum.com
- Further, go to the Optimum website
- After that, go to the option “Account Information”
- Followed by clicking on the option “Account Details”
- Finally, go to the “Terminate Account” option and submit the same.
Once you complete the cancellation process, you will get a cancellation confirmation message to your registered email or phone number. should receive a confirmation message. If you face some issues with the process, you can go for cancellation via the customer service of Optimum. The customer service official will always help their customer to process the cancellation. So, do not be late just reach out the customer service over the phone.
Cancellation via Phone call
- Open the official website of Optimum and go to the SUPPORT section
- As you hover your mouse on that option, a pop-up will open
- Here you will see an option as CONTACT US – click on that
- Then the CONTACT US section will open
- Here you will find all the contact details
- Collect the helpline number and call on that number
- The customer support official will come forward and help you in cancelling your service
- Close your account with Optimum
The customer support executives will verify your details and process the cancellation. After the cancellation of your Optimum account, you will get a confirmation via email about the cancellation. You can also speak to the customer support representative about the cancellation fees of Optimum Internet service.
What is the fee to cancel your Optimum Internet service?
Optimum charges a cancellation fee for cancel Optimum Internet service with Optimum immediately after the cancellation of your Internet service. The cancellation charges are depending upon your Contract type or your type of plan. Furthermore, whenever you cancel your service before the date end of your contract, then you need to pay a charge for early termination of the contract and other outstanding charges of any purchased equipment of Optimum. Otherwise, Optimum will provide 30 days to return all the equipment provided by the company. The company will charge an amount if you fail to submit the equipment.
