How To Cancel CenturyLink Internet Service
CenturyLink is engaged in providing voice services, internet service, and television service. Based at Monroe, Louisiana, this telecommunications company has become a globally acknowledged name due to its flawless services. You will never get disappointed if you are a user of the products and services of this company. After being the customer of this company, you will find it difficult to use the services offered by any other company. However, change of mind happens. There are users who change their service provider after being initiated by any frequent problem or change of taste. We are going to help you in cancelling your service. This is how you can cancel CenturyLink service without many hassles.
Cancel CenturyLink Internet Service Online
While cancelling, you will be prompted by the company management for not changing the service provider. They may try to convince you with discounts and offers. You need to say no every time if you have decided your mind for switching the service provider. If you say yes for anything, they will try their best to convince you. So, avoid their proposals and stay with the decision of cancelling the service you are using currently.
- Visit the official website of this company.
- Then, look for the login option.
- Click on the LOGIN icon and make your account login.
- Then move downwards to the bottom of the page.
- Now, click on the Cancel Service option.
Cancel CenturyLink service over a phone call
Well, if you do not understand how to do it online, then we are ready to help you. You need not worry as you can now cancel CenturyLink internet over a phone call. The customer care is prepared and well equipped to help you out. You can contact them and ask to cancel the account. They will help you with an optimum level of professionalism. Just follow the steps given below!
- Collect the customer care number
- Dial the number and get in touch with the helpdesk team.
- Then talk with the customer care member by giving the basic personal information along with the account information.
- Then pay all the outstanding balances and claim the deposit.
- Finally, confirm the cancellation.
The phone call process is very easy and preferable for people who do not prefer to try online methods. This process is quite smooth and you get the help from the customer support team.
Cancel CenturyLink service via live chat
You can get in touch with the team member of the customer support department of this brand. The live chat feature is there, you just need to click on the “Let’s Chat” option and you can start chatting with a customer support agent quickly. Committed to be available throughout the day, the service professionals are known for their knowledge, honesty, and friendly behaviour. You can ask the tech support representatives for cancelling the service. They will help you with the steps you need to follow.
Does CenturyLink charge a cancellation fee?
This brand does not work on a contract system which allows you to cancel the service anytime easily. You do not need to pay any kind of termination or cancellation fee. It is quite smooth to do the whole process, except for the brand trying to convince you to not leave their services.
Is it possible to get a refund while canceling CenturyLink’s service?
CenturyLink’s services are user-friendly and easy-to-use. If you are a new user and took the services in the last 30 days, you are eligible to get refund. You need to make the refund request and the customer support professionals will process it. It usually takes 7 to 14 days to get the refund to your account. However, you will get the amount in the original payment method. More information can be availed by contacting the customer care department, which is backed by a team of professionals.
