Hawaiian Airlines Cancellation Policy – Cancel Flight

Hawaiian Airlines Cancellation Policy

How to Cancel Hawaiian Airlines Flight

Are you looking forward to cancelling your ticket? May I know the reason? Well, there are a wide range of causes for which the passengers cancel their tickets. Whatever the reason is, you are urged to read the cancellation policy and comprehend the rules specific to Hawaiian Airlines. You are also supposed to know the costs associated with Hawaiian Airlines Cancellation Policy and refund options. Nevertheless, your itinerary has to be cancelled if you don’t want to fly now, you have an urgent meeting in your office, a family member became ill, the government issues a travel alert for the region you intend to visit, or you have changed your mind to visit any other city. You also need to opt for the cancellation option if the weather in your destination city is not good enough for your safety. 

Cancel your Hawaiian flight online 

  • Open the web browser and type the official web address of the Hawaiian
  • Hit the Enter key and launch the website on your computer screen 
  • You will see the ticket booking API on your computer screen 
  • You will find an icon as My Trips – click on it 
  • A pop-up window will appear – fill it up with all the necessary information 
  • You need to provide 2 things as the login info 
  • FIND MY TRIP will help you to access your reservations
  • Select the ticket you want to cancel 
  • Define the reason of the cancellation 
  • Get the cancellation order and review it 
  • Cancel your ticket 
  • Pay the cancellation fee if you are insisted to pay this 

Cancel your flight at the ticket counter 

Visiting the ticket counter is the easiest way to cancel a ticket for those passengers who are not much familiar with browsing. You may visit the nearby airport and find out the ticket counter powered by this airline. If this airport is not connected to the Hawaiian network, please visit the airport from where you were subjected to starting your journey. You will discover a ticket counter to know about Hawaiian Airlines Refund Policy. All you have to do is stop by the counter and speak with the experts there. Your assistance will be provided by the aviation expert who is seated over the counter. As a result, you will be prompted to explain why you want to cancel. Share the nature of your ticket and the reason why you want to cancel it. Your ticket will be cancelled by them in a short period of time because these are qualified experts.

Cancel your flight by telephonic conversation 

You can call the customer service personnel of this airline and request them to cancel your ticket. No matter whether you are carrying a ticket of which fare class, you will get the same services from the passenger support professionals. After you make the phone call, a passenger care official will come forward and ask you the reason behind your ticket cancellation. You will receive a full refund from the air management if the reason falls under the cancellation policy. If not, you can change your flight and receive a partial refund. When you decide to cancel a flight Hawaiian Airline, customer service will be there to help you in securing a refund. Interestingly, the air management provides these services with no change in the passenger.

Hawaiian Airlines Cancellation Policy

  • It allows the passengers to cancel their flight up to 2 hours before their scheduled departure time.
  • It allows the passengers to get a full refund if they cancel their flights within 24 hours of booking. To get a full refund, the scheduled departure should be after 7 days or more. This policy does not apply to the tickets that were purchased through travel credits.
  • A passenger will get a full refund if he/she cancels a ticket for family or office urgency. 
  • A passenger will get a full refund if he/she cancels a ticket for serious illness or family death. In this case, the passenger needs to provide supporting documents to the airline management.

Hawaiian Airlines Cancellation Fee

  • The cancellation fee is $150 to $200 for the tickets with Economy Class fare.  
  • The cancellation fee is $150 to $200 for the tickets with Premium Economy Class fare.  
  • The cancellation fee is $75 to $150 for the tickets with Business Class fare.  
  • The cancellation fee is $75 for the tickets with First Class fare.  

Hawaiian Airlines Credits/vouchers 

  • Open the Travel Voucher Lookup
  • You will get the chance to select an option from 2 given options 
  • Choose GUEST & FLIGHT INFORMATION or REDEMPTION CODE
  • Enter all the details and check the terms and conditions box 
  • Click on the LOOKUP VOUCHER icon 
  • Now you will get the chance to use Hawaiian Airlines Credits/vouchers

What is Hawaiian Airlines’ refund eligibility?

  • Tickets cannot be transferred to any other passenger. 
  • Tickets are fully refundable at any time.
  • The Origin/Destination cannot be done by any passenger for any fare class. 
  • The refund request must be made via Hawaiian Airlines Reservations.
  • No fees will apply if the passenger changes the date/flight with the same Origin/Destination results for the same fare class. 
  • A passenger cannot make free changes to Refundable Fares via Airport Kiosk or Web Check-In. 
  • If the same class is not available, a passenger is not allowed to make date/flight changes with the same Origin/Destination.
  • Cancellation, date change, or airport transfer purchase must be completed with the respected vendor prior to your trip. 

Hawaiian Airlines Refund policy 

Under certain situations, you are still eligible to get a full refund if you have purchased a non-refundable ticket. You can avail of this benefit if a family member has passed away, a medical emergency is preventing you to travel, or a military has been called to active duty. If you cancel a ticket for which you made the payment via debit or credit card, your refund amount is likely to be credited to your original payment method within 7 to 10 business days. 

If you cancel a ticket for which you made the payment in cash, your refund amount (after deducting Hawaiian Airlines Cancellation Fee) is likely to be credited to your original payment method within 15 to 20 business days. You are not eligible for a refund if you have purchased a basic economy ticket. These tickets are considered the cheapest option to fly and come with the least amount of flexibility.

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