How to Cancel Aeromexico Flight

Once a trip is booked and scheduled, no one wants to change it because it incurs a fee and delays in crediting the refund. However, there are instances when we must postpone our flights due to a family member’s illness, the wedding ceremony of a close relative, a health concern of the passenger, leaves are unapproved, a plan change, or any other significant event. Perhaps you are expecting to cancel your flight because of such a problem. We are ready to support you and have taken the responsibility to provide you with all information on the way to cancel the Aeromexico flight. You will get a short summary of the procedures and policies related in the cancellation of your ticket. Should we begin with the cancellation options? Look them up!

Cancel your Aeromexico flight online

• Open the Aeromexico official website on your web browser
• You will see the Your Trip icon on the upper portion of the page
• Click on it and a pop-up window will appear
• This window will appear with 2 blank boxes, asking you to enter some information
• Enter your PNR number and last name
• Click on FIND MY TRIP
• It will redirect you to the manage booking page
• On this page, you will get the option to cancel your ticket
• Click on CANCEL TICKET and get the cancellation order on your screen
• Pay the cancellation fee and cancel your trip

Cancel your Aeromexico flight at the airport

The other thing you can do is to visit the nearby airport or the airport from where you are going to fly in a few days. You will find a ticket counter inside the airport. Simply visit the counter and make a face to face conversation with the professionals. The aviation professional sitting over that counter will come forward to assist you. Hence, you will be asked to share the reason behind your cancellation request. Tell them your ticket type and why you want to cancel your ticket. Within a few minutes, your ticket will be cancelled as these are experienced professionals.

Cancel your Aeromexico flight over phone

You can easily call the passenger support team associated with this airline and ask them to cancel your ticket. If you follow this process, you will be asked to share the reason for your cancellation. If the reason comes into the guidelines of Aeromexico Cancellation Policy, you will get a full refund from the air management. Else, you may cancel your flight and get a partial refund. The passenger support professionals are also ready to assist you in making a refund request after cancelling the ticket. Interestingly, they deliver these services without changing anything from the passenger.

Reasons why passengers cancel their flight

There can be several reasons why you may need to cancel an Aeromexico flight, and some of these have been listed here. There are many reasons for which passengers cancel their tickets. Whatever the reason is, you are requested to go through the cancellation policy and understand the policies related to your airline. You also need to understand the fees involved in different types of cancellation.

• Your travel plan can be cancelled because you are no more interested to fly
• Your family member got a serious illness
• You might decide to cancel your flight for safety concerns if the weather at your destination is bad.
• Your urgent work engagement has initiated you to cancel your flight
• You might decide to cancel your flight if the government publishes a travel advisory for the area where you plan to travel.

Ticket types

• Basic fare
• Classic fare
• Flexible Classic fare
• AM Plus fare
• Flexible AM Plus fare
• Premier fare
• Flexible Premier fare
• Premier Light fare
• Flexible Premier fare

Aeromexico Cancellation policy

• You cannot be rescheduled if you miss your flight if you have a ticket with basic fares; these fare types are non-changeable and non-refundable.
• You can reschedule your flight if you miss your flight with a classic fare ticket, but these fare types are non-refundable.
• You will be able to change or reschedule your ticket if you are holding a ticket with Flexible Classic fare. This ticket can be changed without penalty and that is for unlimited times.
• You will be able to change your ticket if you are holding a ticket with AM Plus fare. This ticket type is non-refundable, but passengers can change them for a fee.
• You will be able to change or reschedule your ticket if you are holding a ticket with Flexible AM Plus fare. Refundable in nature, this ticket can be changed without penalty and that is for unlimited times.
• You can reschedule your flight if you miss your flight with a Premier fares ticket, but these fare types are non-refundable.
• You will be able to change or reschedule your ticket if you are holding a ticket with Flexible Premier fare. Refundable in nature, this ticket can be changed without penalty and that is for unlimited times.
• You can change or reschedule your flight if you have a Premier Light ticket, but these fare types are non-refundable.
• You can change your Flexible Premier Light ticket without penalty for unlimited times. This fare type is refundable and ideal to be changed or rescheduled in case of missed flight.

 Aeromexico 24-hour Cancellation Policy

The tickets purchased through the official website are subjected to the airline’s 24-hour Aeromexico cancellation policy. However, it does not cover the tickets issued through the airline’s websites in other nations. This policy allows all passengers of all fare types to cancel within 24 hours of purchasing tickets and making the request of full refund. However, the ticket needs to be cancelled at least 7 days before departure.

Electronic Voucher (EMD)

Electronic Vouchers are provided to the passengers to book their next trips. You can book you ticket with the use of EMD provided by this airline. If the balance is not covering the cost of your new reservation, please pay the difference with the use of any of the accepted payment methods. To know about Electronic Voucher (EMD), please visit this page and go through the text given there. You will get a tutorial video on this page.

Aeromexico Refund process

The refund process depends on the way you cancel your ticket. If you are cancelling your ticket by visiting the ticket counter or by making a telephonic conversation with the customer care, please request them to make your refund request. In case you are cancelling your ticket online, you will get the chance to raise your refund request. Here is the process given below. 

• Visit the refund section of the official website
• Here you will see the list of continents
• Click on the continent you belong to
• You will get the contact number of your country
• This number will redirect you to the team that is dealing with the refunds
• Make your refund request

Aeromexico Refund policy

You will not get a refund for a basic fare ticket that is cancelled beyond the 24-hour grace period (applicable to the U.S. only). You can cancel all flexible fares without any penalty and receive a refund as the original method of payment or electronic voucher. Refund requests done as per Aeromexico Refund Policy are likely to be processed within 7 business days, and requests for eligible purchases done with the use of cash or another payment method will be processed within 20 business days. However, it may take 1 to 2 billing cycles for the credit to show up on your card statement account depending on the bank that issued your credit card.